Forsa blog

Notes from the marketplace.

How the food we sell gets to be cheaper, what merchants actually asked us for, why a countdown changes dinner, and what 250 kitchens taught us about the end of service.

dashboard on a laptop in a back office Data 4 min

What we measure, and what we refuse to.

A marketplace can optimise itself into something nobody wants. Choosing the metric is choosing the product. 01
notebook with figures beside a till Data 4 min

The number merchants actually ask for.

Nobody opens the console to see how much waste they avoided. They open it to see whether last night worked. 02
chart on a screen in a dark room Data 3 min

A third come back at full price.

The number that convinced merchants Forsa was not just discounting was retention, not volume. 03
spreadsheet on a laptop, kitchen behind Data 4 min

We do not sell anybody’s data.

A marketplace sitting between customers and merchants accumulates something valuable. What we do with it is a design decision. 04
two receipts side by side Data 3 min

Saving per order is the honest metric.

If the average saving falls, Forsa is working less well — no matter what the order count says. 05
Written by the Forsa team, Amman. These pieces are updated as the market moves. For day-to-day changes, follow us on Instagram and Facebook. Back to Forsa